Question 1

Is the initial consultation free?

Accepted Answer

Yes. We offer a complimentary in-home or virtual consultation for all prospective projects. This lets us understand your goals, assess the space, and provide you with a meaningful written estimate — not a ballpark range over the phone.

Question 2

How do you price a remodeling project?

Accepted Answer

We provide detailed, itemized written estimates that break down materials, labor, and any allowances separately. We don't use blanket-rate bidding — you'll know exactly what you're paying for before we start. If your selections change, we issue written change orders before proceeding.

Question 3

What is a realistic budget for a kitchen remodel in Seattle?

Accepted Answer

A targeted kitchen refresh (cabinets, countertops, flooring) typically starts around $18,000–$25,000. A mid-range full remodel is often $30,000–$55,000. A high-specification custom kitchen can reach $75,000+. We provide honest estimates based on your specific space and scope.

Question 4

Do you charge for change orders during the project?

Accepted Answer

Yes — any changes to the agreed scope are documented with a written change order showing the cost adjustment before work proceeds. We won't surprise you with unexpected additions to your final bill.

Question 5

Do you require a deposit before starting?

Accepted Answer

Yes. We typically require a deposit at contract signing to schedule your project and order materials. The specific deposit structure is detailed in your contract. We follow Washington State contractor deposit regulations and never request excessive upfront payments.

Question 6

What does your project process look like from start to finish?

Accepted Answer

We start with a free consultation, then deliver a detailed written estimate. Once you approve, we finalize materials and schedule, manage any required permits, execute the work with daily site management, and complete a final walkthrough with you before we consider the job done. You have one point of contact throughout.

Question 7

How long will my project take?

Accepted Answer

Timelines vary significantly by scope. A bathroom refresh may take 2–3 weeks. A full kitchen remodel typically takes 6–10 weeks. Whole-home renovations and additions can take 3–8+ months. We provide a detailed schedule at project start and update you if anything changes.

Question 8

Can I live in my home during renovation?

Accepted Answer

For most kitchen and bathroom remodels, yes. We set up dust barriers, maintain access to other areas of your home, and sequence work to minimize disruption. For larger whole-home renovations, we discuss occupancy logistics at consultation and help you plan accordingly.

Question 9

How do I know if a project requires a permit?

Accepted Answer

Structural changes, electrical panel upgrades, plumbing relocation, HVAC modifications, and most additions require permits. Cosmetic work like painting, flooring, and hardware replacement typically doesn't. We advise you clearly on what requires permits for your specific scope during the estimate phase.

Question 10

Who manages my project on a day-to-day basis?

Accepted Answer

A dedicated project manager is assigned to every job. They're your primary contact, on-site regularly, and responsible for quality control, subcontractor coordination, and timeline management. You're never left wondering who to call.

Question 11

What quality of materials do you use?

Accepted Answer

We specify and install professional-grade materials — the same products used by builders in high-end residential construction, not big-box contractor-grade. For every line item in your estimate, we can explain why we chose that product and what alternatives look like. We never cut corners on materials without telling you.

Question 12

Do I choose my own materials, or do you select them?

Accepted Answer

Both options work. We can guide you through selections with curated recommendations based on your budget and goals, or we can work from your selections if you prefer. Either way, you approve all materials before they're ordered.

Question 13

What materials work best for Seattle's climate?

Accepted Answer

Washington's wet climate affects everything from exterior siding choices to basement flooring. We specify moisture-resistant substrates, appropriate vapor barriers, weather-tolerant exterior materials, and waterproofing systems designed for Pacific Northwest conditions — not just generic building practices.

Question 14

Do you offer warranties on your work?

Accepted Answer

Yes. We provide a 2-year workmanship warranty on all construction and remodeling work. If a workmanship issue appears within the warranty period, we address it promptly at no cost to you. Material warranties are passed through directly from the manufacturers and vary by product.

Question 15

What areas do you serve?

Accepted Answer

We serve Seattle and over 60 communities across King, Snohomish, Pierce, Kitsap, Thurston, Skagit, Island, and Mason counties. Our primary service area covers the greater Puget Sound region. Contact us if you're unsure whether your area is within our range — we're happy to discuss.

Question 16

Do you serve Eastside cities like Bellevue, Kirkland, and Redmond?

Accepted Answer

Yes. The Eastside is a primary part of our service area. We regularly work in Bellevue, Kirkland, Redmond, Sammamish, Issaquah, and surrounding communities.

Question 17

Do you work in Pierce County (Tacoma, Gig Harbor)?

Accepted Answer

Yes. We serve Pierce County including Tacoma, Gig Harbor, Puyallup, Lakewood, Bonney Lake, and surrounding areas.

Question 18

Do you travel to Kitsap County or Bainbridge Island?

Accepted Answer

Yes. We serve Kitsap County including Bainbridge Island, Bremerton, Silverdale, and Poulsbo. For island projects, we plan material logistics around ferry schedules.

Question 19

Are you licensed and insured in Washington State?

Accepted Answer

Yes. Repair Point LLC is a licensed general contractor in Washington State. We carry general liability insurance and are fully bonded. We're happy to provide certificates of insurance and license verification upon request.

Question 20

Do you pull your own permits?

Accepted Answer

Yes. For all work that requires permits, we apply for and manage the permitting process on your behalf. We do not ask homeowners to pull owner-builder permits for work we're performing — that practice circumvents contractor licensing requirements and creates risk for you.

Question 21

What happens if there's an issue after the project is complete?

Accepted Answer

Contact your project manager directly — their number is in your project paperwork — or reach us at (206) 602-5582 or through our contact form. We respond to all post-project concerns within 2 business days and resolve covered workmanship issues at no cost within our warranty period.

Question 22

When is the best time to start a renovation in Seattle?

Accepted Answer

We schedule projects year-round. Interior work — kitchens, bathrooms, basements — can begin any season. Exterior projects and additions are typically easier to schedule May through September for weather reasons, though we work in winter on covered exterior scopes as well.

Question 23

How far in advance should I contact you?

Accepted Answer

For major projects (kitchen, bathroom, additions), we recommend contacting us 6–12 weeks before your desired start date. Good contractors are typically scheduled 4–8 weeks out. Contacting us early gives us time to do a thorough consultation, prepare an accurate estimate, and secure your position in the schedule.

Question 24

Do I need an architect before contacting you?

Accepted Answer

Not necessarily. For most kitchen and bathroom remodels, we can work without a separate architect. For additions, ADUs, and structural changes, we coordinate with architects and engineers as part of the project. We can recommend local design professionals if needed.

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